Privacy Policy

DIS Private LTD ("DIS", "we", "us", or "our") provides subscription-based website design, website maintenance, SEO, and digital marketing services to clients in Australia, the United States, and around the world. We take the privacy of everyone who visits our website or uses our Services seriously, and this Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the choices you have.

By visiting our website, submitting an enquiry, or subscribing to any of our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data as described here, please do not use our website or Services. We may update this Privacy Policy from time to time; the "Last updated" date above reflects the most recent revision, and material changes will be highlighted on this page.

We collect personal data in a few different ways, depending on how you interact with us:

• Information you give us directly — your name, email address, phone number, business name, and project details when you fill out a contact form, request a consultation, or sign up for a Subscription Plan;
• Billing information — billing name, address, and payment details, processed securely by our third-party payment provider (we do not store full card numbers on our own servers);
• Content you provide — logos, images, copy, and other material you upload for use on your website;
• Technical and usage data — your IP address, browser type, device type, pages visited, referring URL, and timestamps, collected automatically through standard server logs and analytics tools when you browse our Site; and
• Communications — records of emails, support tickets, and calls between you and our team, kept so we can maintain continuity of service.

Like most websites, we use cookies and similar technologies to remember your preferences, understand how visitors use our Site, and improve performance. This includes essential cookies required for the Site to function, and analytics cookies (such as Google Analytics) that help us understand traffic patterns in aggregate. You can disable cookies through your browser settings at any time; doing so may affect some functionality of the Site.

We use the personal data we collect to:

• Provide, operate, and maintain the website design and marketing Services you've subscribed to;
• Communicate with you about your project, invoices, and account, including responding to support requests;
• Process payments and manage billing for Subscription Plans and one-off projects;
• Improve our Site, Services, and customer experience based on usage trends;
• Send you service updates and, where you've opted in, marketing communications about new packages or offers; and
• Detect, investigate, and prevent fraud, abuse, or activity that violates our Terms & Conditions.

We do not sell your personal data to third parties, and we only use your email address to send marketing communications if you have opted in; you can unsubscribe at any time using the link in any marketing email or by contacting us directly.

We disclose personal data only where necessary to operate our business, and always under appropriate confidentiality and security obligations. This may include:

• Service providers — hosting companies, payment processors, email delivery platforms, and analytics providers who process data on our behalf, solely to help us deliver the Services;
• Professional advisers — accountants or legal counsel, where reasonably necessary;
• Legal and regulatory bodies — where required to comply with applicable law, a court order, or a valid governmental request; and
• A successor business — in the event of a merger, acquisition, or sale of assets, subject to the same privacy commitments described here.

We never share or rent your personal data to third parties for their own independent marketing purposes without your explicit consent.

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction, including encrypted connections, access controls limiting data access to authorised personnel only, and secure hosting infrastructure. No method of transmission or storage is completely secure, and while we work hard to protect your data, we cannot guarantee its absolute security.

We retain personal data for as long as necessary to provide the Services, maintain our business records, and comply with legal, accounting, or reporting obligations (such as tax law). When personal data is no longer needed for these purposes, we securely delete or anonymise it. If you cancel your Subscription Plan, we may retain billing records for the period required by applicable law, even after deleting other account data.

Depending on where you are located, you may have the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete personal data;
• Request deletion of your personal data, subject to our legal retention obligations;
• Object to or restrict certain processing of your personal data; and
• Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, contact us using the details in Section 11. We will respond to verified requests within a reasonable timeframe and in accordance with applicable privacy law, which may include the Australian Privacy Act 1988 and relevant U.S. state privacy laws depending on your location.

As we operate across Australia and the United States and rely on service providers in various locations, your personal data may be processed and stored outside the country in which you reside. Where this occurs, we take reasonable steps to ensure your data continues to receive an appropriate level of protection, consistent with this Privacy Policy and applicable law.

Our Services are intended for businesses and individuals over the age of 18, and our Site is not directed at children. We do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us at disprivateltd@gmail.com or ziaulhaquecpa@gmail.com. You can also reach us by phone or post at either of the addresses listed in our website footer — our Australia office at 59 Marshall St, Cobar NSW 2835, or our U.S. office at 8000 Baymeadows Cir E, Apt# 22, Jacksonville, FL 32256.

We may update this Privacy Policy periodically to reflect changes in our practices, Services, or legal requirements. We will post the revised policy on this page with an updated "Last updated" date, and where changes are material, we will make reasonable efforts to notify active clients directly.