Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the website located at this domain (the "Site") and the website design, website maintenance, search engine optimisation, and digital marketing services (collectively, the "Services") provided by DIS Private LTD ("DIS", "the Company", "we", "us", or "our"), a company providing subscription-based web design and digital marketing services to clients in Australia, the United States, and internationally.

By accessing this Site, requesting a consultation, signing a proposal, or subscribing to any of our packages, you ("Client", "you", or "your") confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you should discontinue use of the Site and refrain from engaging our Services.

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. Where changes are material, we will make reasonable efforts to notify active subscribers by email at least 14 days before the changes take effect. Continued use of the Services after that point constitutes acceptance of the revised Terms.

"Subscription Plan" means any recurring website design, maintenance, SEO, or marketing package purchased through the Site or via a signed proposal. "Deliverables" means the websites, designs, content, reports, or other work product created by DIS for the Client under a Subscription Plan or one-off project. "Content" means any text, images, logos, trademarks, or other material supplied by the Client for use in the Deliverables. "Confidential Information" means any non-public business, technical, or financial information disclosed by either party in connection with the Services.

DIS provides subscription-based packages covering business websites, e-commerce websites, ongoing website maintenance, technical SEO, content-driven SEO, and digital marketing support. The exact scope of Deliverables, timelines, and monthly fees for your engagement are set out in your selected package, order confirmation, or signed proposal, which forms part of these Terms by reference. Where there is a conflict between a signed proposal and these Terms, the signed proposal takes precedence for the specific items it covers.

We reserve the right to adjust, rebrand, discontinue, or introduce new packages and features at our discretion. Where a change materially reduces what is included in your active Subscription Plan, we will notify you in advance and offer a reasonable alternative or adjustment.

To deliver your project on schedule, we rely on timely cooperation from you. You agree to:

• Provide accurate business information, branding assets, and Content in a timely manner;
• Respond to requests for feedback, approvals, or revisions within a reasonable timeframe;
• Ensure you have the legal right to use any Content, trademarks, or third-party material you provide to us;
• Keep your account, billing, and contact details current; and
• Use the Deliverables and any associated admin access in a lawful manner.

Delays caused by the Client in providing Content, feedback, or approvals may extend agreed delivery timelines proportionally, and DIS will not be liable for delays arising from such circumstances.

Subscription fees are billed monthly or as otherwise agreed in your selected package, and are due on the billing date shown on your invoice. One-off project work typically requires a deposit of 50% of the total project fee before work begins, with the balance due on delivery or as scheduled in the proposal.

We accept payment via major debit and credit cards, bank transfer, and other methods made available at checkout or by invoice. If a payment is not received within 10 days of the due date, we will send a reminder; if payment remains outstanding after 20 days, we may suspend Services and, ultimately, terminate the agreement. A project paused due to non-payment may be reinstated upon payment of the outstanding balance plus a reinstatement fee, details of which will be provided at the time.

Subscription fees are billed in advance and are non-refundable for the period already billed, except where required by applicable consumer protection law. Deposits for one-off projects are non-refundable once design or development work has commenced, reflecting the time and resources already committed. Refunds, where applicable, are issued to the original payment method and exclude any third-party costs already incurred on your behalf (such as domain registration, hosting, stock assets, or paid plugin licences).

Upon full payment for a Deliverable, ownership of the final website design and custom code created specifically for you transfers to the Client, excluding any pre-existing tools, frameworks, templates, or proprietary systems owned by DIS or third-party licensors, which remain the property of their respective owners and are licensed to you for use in connection with your website. Until full payment is received, all Deliverables remain the property of DIS.

You retain ownership of all Content you provide to us. You grant DIS a limited licence to use that Content solely for the purpose of designing, building, hosting, and marketing your website during the term of our engagement. Unless you opt out in writing, DIS may reference completed projects (including screenshots and a brief description) in our portfolio and marketing materials.

Each package includes a defined number of revision rounds, as set out in your Subscription Plan or proposal. Reasonable revisions within the original project scope are included at no extra charge. Requests that materially expand the original scope, add new pages or features, or fall outside your plan's monthly maintenance allowance will be quoted separately before any additional work begins.

For Clients on a maintenance plan, DIS will perform agreed maintenance tasks such as software and plugin updates, security monitoring, routine backups, and minor content updates within the limits of your plan. Maintenance plans do not cover damage caused by third-party plugins not installed by us, unauthorised changes made by the Client or a third party, or issues arising from hosting providers outside our control. Where we manage hosting on your behalf, hosting fees are billed separately or included in your plan as specified at signup.

You may cancel a Subscription Plan at any time by providing written notice (email is sufficient) at least 14 days before your next billing date; cancellation will take effect at the end of the current billing cycle, and no partial refunds are issued for the remainder of a billed period. DIS may suspend or terminate Services immediately for non-payment, breach of these Terms, unlawful use of the Services, or abusive conduct toward our team.

Upon termination, DIS will, upon request and subject to outstanding fees being settled, provide a copy of your website files and Content within a reasonable timeframe. We are not obligated to continue hosting, maintaining, or providing support for a cancelled or terminated account.

The Services and Deliverables are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, DIS excludes all warranties not expressly stated in these Terms or in your proposal, and shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits, business, or data, arising from your use of the Site, Services, or Deliverables, even where such loss was foreseeable.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud, or any liability that cannot lawfully be excluded under Australian Consumer Law, U.S. state consumer protection law, or other applicable law. Where such laws apply and cannot be excluded, our liability is limited, at our option, to re-supply of the relevant Services or the cost of having the Services re-supplied.

Our Deliverables may integrate or link to third-party platforms, plugins, payment processors, hosting providers, or analytics tools. DIS is not responsible for the availability, security, content, or practices of third-party services, and your use of them is governed by their own terms and privacy policies. We encourage you to review those policies before relying on third-party services connected to your website.

Each party agrees to keep the other's Confidential Information secret and to use it only as necessary to perform under these Terms, except where disclosure is required by law or agreed in writing. This obligation survives termination of our engagement.

Neither party will be liable for delay or failure to perform an obligation under these Terms where such delay or failure results from circumstances beyond that party's reasonable control, including natural disasters, acts of government, internet or utility outages, or widespread disruption to hosting or payment infrastructure. The affected party will notify the other as soon as reasonably possible and resume performance once the circumstances cease.

These Terms are governed by the laws applicable in New South Wales, Australia, for Clients contracting with our Australian entity, or the laws of the State of Florida, United States, for Clients contracting with our U.S. entity, without regard to conflict-of-law principles. Nothing in this clause limits any mandatory consumer protections available to you under the law of your country of residence.

We may revise these Terms from time to time, and the updated version will be posted on this page with a new "Last updated" date. Material changes affecting active subscribers will be communicated by email in advance, as described in Section 1.

If you have questions about these Terms, please contact us at disprivateltd@gmail.com or at one of the addresses listed in our website footer.